Maintenance Request Form

Please fill in this form with as much information as possible.


03 662 9556

Instead of calling your Tenancy Manager at night or on the weekend you will now use this number to report any URGENT MAINTENANCE.


  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • serious fault in a lift or staircase
  • failure or breakdown of any essential service or applicance provided by a landlord or agent for hot water, water, cooking or heating
  • failure or breakdown of gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
Tenant Details
Rental Property Address
Maintenance Details

Type of repair required:

Property Access

Our maintenance team can enter the property with our management keys if you are not present when the service person is available to carry out the maintenance or repairs.

Access for Tradesperson


If the tradesperson is unable to obtain access to the property at the arranged time, you will be liable for any callout fee/s. Should any pets reside on the property, you agree to restrain or otherwise temporarily remove the animal/s so the tradesperson can perform the necessary repairs. Should the tradesperson be prevented from carrying out the work due to an unrestrained pet, you will be liable for any callout fee. Maintenance which is required on account of being caused by the tenant, will result in the tenant being charged for the repairs and any callout fee.

Security Code
Security Code