Rental Property Address
Our maintenance team can enter the property with our management keys if you are not present when the service person is available to carry out the maintenance or repairs.
If the tradesperson is unable to obtain access to the property at the arranged time, you will be liable for any callout fee/s. Should any pets reside on the property, you agree to restrain or otherwise temporarily remove the animal/s so the tradesperson can perform the necessary repairs. Should the tradesperson be prevented from carrying out the work due to an unrestrained pet, you will be liable for any callout fee. Maintenance which is required on account of being caused by the tenant, will result in the tenant being charged for the repairs and any callout fee.